Returns & Exchanges

At Rockymounts, we want your style to be perfect, which is why we offer a 30-day window for returns or exchanges on all unworn apparel with original tags attached. If your purchase doesn't fit your vibe, we are committed to making it right with a seamless refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original, unworn garments inside their original packaging and ensure all brand tags are still securely attached.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.