Frequently Asked Questions

Everything you need to know about your Rockymounts style journey.

What is the standard shipping timeframe?

We process and ship all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days to arrive at your doorstep.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small flat-rate shipping fee.

Are your materials sustainably sourced?

At Rockymounts, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.

How should I care for my Rockymounts apparel?

To maintain the longevity of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are printed on the inner label of every item.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally take between 7-14 business days.